The need for continuous collaboration, improvement and strategic alignment among key public agencies has been vital to building a more professional, responsive, and innovative police force.
In pursuit of enhancing its communication strategies to cope with modern trends, particularly in different social media platforms, the National Police Commission (NAPOLCOM) conducted a Benchmarking Meeting with the Philippine National Police – Public Information Office (PNP-PIO) on June 19, 2025, at Camp BGen Rafael T Crame, Quezon City.
The primary objective of the activity was to explore effective practices and digital innovations in public information dissemination that PNP has successfully implemented. This initiative aims to equip the NAPOLCOM Public Information Division (PID) with improved tools and strategies for engaging the public and promoting transparency.
The NAPOLCOM team was composed of Ms. Jenz Krishna Rivera, Executive Assistant IV of the Office of the Vice Chairman and Executive Officer; Ms. Eleanor E. Cenzon, Chief, PID; Mr. Ramon D. Ypil, Assistant Chief, PID; Ms. Mary Angelle R. Tifles, Administrative Officer V; and Ms. Ma. Jessica P. Duldulao, Administrative Officer IV. The group was warmly welcomed by Police Brigadier General Randulf T. Tuaño, Chief PIO, along with Police Colonel Froilan Navarroza, Assistant Chief, PIO; and other key PNP personnel.
During the meeting, a series of lectures were conducted to provide NAPOLCOM with a deeper understanding of PNP-PIO’s internal operations and external communication efforts. Police Major Anthony France F. Ramos, Chief of Operation Section, PIO discussed the office’s organizational structure, highlighting the roles and functions of its various components, while Police Lieutenant Colonel Rodel G. Trumata, Deputy Chief of the Information and Communication Development Division (ICDD), PCADG, presented the evolving dynamics of social media and its critical role in shaping public perception. Meanwhile, Non-Uniformed Personnel Bennette R. Ramos, a writer from the Office of the Chief PNP-PIO, shared practical insights on the effective conduct of a press conference.
The benchmarking activity concluded with a productive exchange of ideas and mutual appreciation for the value of strengthened communication strategies in public service. Both agencies expressed optimism that this collaboration will lead to a more responsive, transparent, and impactful public engagement toward the vision of a Bagong Pilipinas.
